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Have a question, want to know more about how 123GER fits your landscape, or need to talk through a specific process? We are happy to help.

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Tell us what you need and we will get back to you within one business day.

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What we can help with

  • Product questions - how 123GER works in your SAP landscape
  • Scenario questions - what can be monitored and how
  • Implementation - what the process looks like from first call to go-live
  • Pricing - how costs are structured for your scope

Response time

  • Within 1 business day for general enquiries
  • Same day for urgent support requests

Want to see it live?

If you would like to see 123GER running against a real scenario, request a demo and we will arrange it.

Request a Demo

Frequently asked questions

How long does implementation take?

For an initial set of five to ten scenarios, typically two to three weeks: installation via transport, testing in your QA system, and go-live in production.

How does pricing work?

Pricing depends on the number of scenarios and your SAP landscape. We agree on scope and cost during the discovery call before any work starts. There are no recurring fees and no licence keys.

Which SAP versions are supported?

123GER runs on SAP ECC 6.0 (EHP4 and above) and all on-premise releases of SAP S/4HANA.

Can we add scenarios after go-live?

Yes, and this is by design. New scenarios can be added directly from the 123GER interface without a transport request or any involvement from your Basis team.

Do you need access to our SAP system?

No. Installation is done via a standard SAP transport. We do not need direct system access and your data never leaves your landscape.